Managing Your Account

Do Not Wish LLC · New York, New York · Last updated: July 2026

Manage your personal information, addresses, security settings, communication preferences, orders, and account status from Account Settings. The options available to you may vary depending on your location and the features currently available on the Do Not Wish Platform.

8 sections

1. Account Information

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From Account Settings, you can update:

Name
Email address
Telephone number
Shipping and billing addresses
Password
Communication preferences

2. Password and Security

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You can change your password at any time from Account Settings, or reset it from the sign-in page if you've forgotten it. If a password-reset email doesn't arrive within a few minutes, check your spam or promotions folder before requesting a new one.

If you believe your account has been accessed without your permission, reset your password immediately and contact support@donotwish.com.

Never share your password with anyone, including anyone claiming to represent Do Not Wish. Where available, we recommend enabling two-factor authentication for an added layer of protection on your account.

The FTC recommends two-factor authentication because it adds protection even when a password is compromised. See the FTC's account-security guidance.

3. Orders and Returns

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From your account, you can:

View order status and history
Track shipments
Request an eligible return
Review refunds
Contact support about damaged, missing, unsafe, or incorrect items

For full details, see Orders & Delivery and our Return Policy.

4. Saved Information

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From Account Settings, you can manage:

Saved addresses
Saved payment methods, if available
Size, category, or preference settings

Payment card details are processed and stored by our payment providers, not by Do Not Wish. See Payment Information for details.

5. Email and Communication Preferences

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From Account Settings, you can manage:

Marketing emails
Product or Partner updates
Availability alerts
Transactional communications

Essential order, security, policy, and account-related messages may still be sent even if you opt out of marketing communications.

6. Privacy and Data Requests

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For information about your data and how to exercise your privacy rights, see our Privacy Policy, where you can:

Request access to your personal information
Correct your personal information
Request deletion where applicable
Manage cookies and consent preferences

You can also contact us directly at support@donotwish.com.

7. Closing Your Account

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You can close your account through Account Settings. If you cannot access your account, contact support@donotwish.com for assistance.

Before closing your account, please complete or resolve any active orders, returns, refunds, disputes, or other outstanding transactions. Account closure may not immediately delete all information associated with your account. Do Not Wish may retain certain records where required or permitted for legal, regulatory, fraud-prevention, security, tax, accounting, or dispute-resolution purposes. For more information, review our Privacy Policy.

8. Compromised Accounts

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If you believe someone has accessed your account without permission, reset your password immediately and contact support@donotwish.com. Include the email address associated with your account, but never send your password or full payment-card information.